Vend Status

All Systems Operational

POS Operational

Reporting Operational

Inventory Operational

Customer Management Operational

Gift Cards & Store Credits Operational

Setup Operational

Ecommerce Operational

www.vendhq.com Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 21, 2021

No incidents reported today.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

Issues with Worlpay Integrated/TriPOS payment integration

Resolved - The issue that our Payment Processor Partner was experiencing has now been resolved. Rebooting the terminal should resolve any remaining issues.
Jun 17, 22:24 UTC

Investigating - We have been informed that one of our Payment Processor partners is experiencing intermittent service disruptions. This could affect our retailers using Worldpay Integrated and Worldpay TriPOS payments, with the retailers seeing the processing screen on the terminal. We recommend rebooting your terminal and attempting the transaction again. We will share any other updates as they become available.
Jun 17, 21:03 UTC

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

Our CDN provider is experiencing an outage, making some pages unaccessible

Resolved - This incident has been resolved.
Jun 8, 19:04 UTC

Update - We are continuing to monitor for any further issues.
Jun 8, 19:04 UTC

Monitoring - The issue has been identified and a fix has been applied.
Jun 8, 11:00 UTC

Identified - Our CDN provider has identified the issue and a fix is being implemented.
Jun 8, 10:52 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 8, 10:51 UTC

Identified - Our CDN provider has identified the issue and a fix is being implemented.
Jun 8, 10:47 UTC

Update - We are continuing to investigate this issue.
Jun 8, 10:41 UTC

Investigating - We are currently investigating this issue.
Jun 8, 10:35 UTC

System maintenance

Completed - The scheduled maintenance has been completed.
Jun 8, 04:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 00:26 UTC

Scheduled - We are performing system maintenance, this may create delays for new sales to appear on sale history and new products to appears on the product listing page.
Jun 8, 00:25 UTC

Jun 7, 2021

No incidents reported.