All Systems Operational
POS ? Operational
Register for Mac & PC ? Operational
Reporting Operational
Inventory Operational
Customer Management Operational
Gift Cards & Store Credits Operational
Setup Operational
Register for iPad Operational
Ecommerce ? Operational
www.vendhq.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 6, 2020

No incidents reported today.

Aug 5, 2020

No incidents reported.

Aug 4, 2020
Resolved - This incident has been resolved.
Aug 4, 06:45 UTC
Monitoring - The fix has been released for sales made during the incident, sales will be resubmitted automatically. If you are still not seeing sales you expect, you should reload the POS.
Aug 4, 05:46 UTC
Identified - We have identified the issue and have released a fix that will enable new sales to be paid using Gift Cards and Store Credits. We are now working to address the sales made prior to the fix being released.
Aug 4, 04:57 UTC
Investigating - We are currently investigating an issue causing errors when taking payments using Gift Cards on Web.
Aug 4, 04:23 UTC
Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.

Jul 24, 2020

No incidents reported.

Jul 23, 2020
Resolved - The areas of Vend which were running behind have now all caught up. This incident is resolved.
Jul 23, 02:16 UTC
Monitoring - We believe we've identified the problem, a fix is in place, and we're monitoring the situation. Some parts of Vend may show out of date information as our systems catch up.
Jul 22, 23:53 UTC
Investigating - We are investigating unavailability of various parts of Vend. We'll keep you updated as we find out more.
Jul 22, 23:38 UTC