All Systems Operational
POS ? Operational
Register for Mac & PC ? Operational
Reporting Operational
Inventory Operational
Customer Management Operational
Gift Cards & Store Credits Operational
Setup Operational
Register for iPad Operational
Ecommerce ? Operational
www.vendhq.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 21, 2021

No incidents reported today.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021
Resolved - The issue that our Payment Processor Partner was experiencing has now been resolved. Rebooting the terminal should resolve any remaining issues.
Jun 17, 22:24 UTC
Investigating - We have been informed that one of our Payment Processor partners is experiencing intermittent service disruptions. This could affect our retailers using Worldpay Integrated and Worldpay TriPOS payments, with the retailers seeing the processing screen on the terminal. We recommend rebooting your terminal and attempting the transaction again. We will share any other updates as they become available.
Jun 17, 21:03 UTC
Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021
Resolved - This incident has been resolved.
Jun 8, 19:04 UTC
Update - We are continuing to monitor for any further issues.
Jun 8, 19:04 UTC
Monitoring - The issue has been identified and a fix has been applied.
Jun 8, 11:00 UTC
Identified - Our CDN provider has identified the issue and a fix is being implemented.
Jun 8, 10:52 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 8, 10:51 UTC
Identified - Our CDN provider has identified the issue and a fix is being implemented.
Jun 8, 10:47 UTC
Update - We are continuing to investigate this issue.
Jun 8, 10:41 UTC
Investigating - We are currently investigating this issue.
Jun 8, 10:35 UTC
Completed - The scheduled maintenance has been completed.
Jun 8, 04:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 00:26 UTC
Scheduled - We are performing system maintenance, this may create delays for new sales to appear on sale history and new products to appears on the product listing page.
Jun 8, 00:25 UTC
Jun 7, 2021

No incidents reported.