Vend Status

All Systems Operational

POS Operational

Reporting Operational

Inventory Operational

Customer Management Operational

Gift Cards & Store Credits Operational

Setup Operational

Ecommerce Operational

www.vendhq.com Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 6, 2020

No incidents reported today.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

Errors when Redeeming Gift Cards

Resolved - This incident has been resolved.
Aug 4, 06:45 UTC

Monitoring - The fix has been released for sales made during the incident, sales will be resubmitted automatically. If you are still not seeing sales you expect, you should reload the POS.
Aug 4, 05:46 UTC

Identified - We have identified the issue and have released a fix that will enable new sales to be paid using Gift Cards and Store Credits. We are now working to address the sales made prior to the fix being released.
Aug 4, 04:57 UTC

Investigating - We are currently investigating an issue causing errors when taking payments using Gift Cards on Web.
Aug 4, 04:23 UTC

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.

Jul 24, 2020

No incidents reported.

Jul 23, 2020

Services unavailable

Resolved - The areas of Vend which were running behind have now all caught up. This incident is resolved.
Jul 23, 02:16 UTC

Monitoring - We believe we've identified the problem, a fix is in place, and we're monitoring the situation. Some parts of Vend may show out of date information as our systems catch up.
Jul 22, 23:53 UTC

Investigating - We are investigating unavailability of various parts of Vend. We'll keep you updated as we find out more.
Jul 22, 23:38 UTC