Monitoring - We have identified the problem and released an update. Retailers processing responses should now be reporting back in to Vend. If customers still experience issues Vend recommends clearing the cache for the web and restarting the Vend app.
Vend will continue to monitor the issue and update the status again at a later time.
May 12, 17:49 UTC
Vend will continue to monitor the issue and update the status again at a later time.
May 12, 17:49 UTC
Investigating - We are currently experiencing an issue where retailers using our direct payment integrations do not receive a confirmation from the terminals once the payments are processed on the terminal. You can still process non-integrated payments on the payment terminal if your terminal supports standalone mode. We are actively investigating this issue and will provide more updates as they will become available.
Terminals that support standalone mode:
- Clover Flex and Mini
- Ingenico Desk and Move 5000
- Pax A920, A60 and A80
May 12, 16:37 UTC
Terminals that support standalone mode:
- Clover Flex and Mini
- Ingenico Desk and Move 5000
- Pax A920, A60 and A80
May 12, 16:37 UTC
POS
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Operational
Register for Mac & PC
?
Operational
Reporting
Operational
Inventory
Operational
Customer Management
Operational
Gift Cards & Store Credits
Operational
Setup
Operational
Register for iPad
Operational
Ecommerce
?
Operational
www.vendhq.com
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance