All Systems Operational
Lightspeed Retail (X-Series) Operational
Authentication ? Operational
Customer Management Operational
Gift Cards & Store Credits Operational
Inventory Operational
Quotes Operational
Payments Operational
Products Operational
Retail POS ? Operational
Retail POS for iPadOS Operational
Reporting Operational
Sales History Operational
Stock Control Operational
Workflows Operational
Product pricing Operational
Service Orders Operational
Setup Operational
API Operational
Help Centre Operational
www.vendhq.com ? Operational
Lightspeed Retail (R-Series) Operational
Retail POS Operational
Retail API Operational
Analytics Operational
Integrated Payments Operational
Lightspeed eCom (C-Series) Operational
Lightspeed eCom (Europe) Operational
Lightspeed eCom (North America & Australia) Operational
Lightspeed Restaurant (G-Series) Operational
90 days ago
100.0 % uptime
Today
POS Operational
Lightspeed Payments Operational
90 days ago
100.0 % uptime
Today
Backoffice Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Lightspeed Restaurant (K-Series) Operational
POS Operational
Back Office Operational
Back Office - Reporting Operational
API (incl. Online Orders) Operational
Order Anywhere Operational
Payments Operational
Lightspeed Payments Operational
Lightspeed Restaurant (L-Series) Operational
90 days ago
100.0 % uptime
Today
Manager Operational
POS Operational
API (incl. Online Orders) Operational
Lightspeed Payments Operational
90 days ago
100.0 % uptime
Today
Lightspeed Golf Operational
Tee Sheets Operational
Marketplace Operational
House Accounts Operational
Business Intelligence Operational
Mobile Apps Operational
Partner API Operational
Lightspeed Loyalty Operational
Dashboard Operational
Hospitality Integration Operational
Retail Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We will be conducting scheduled database maintenance on Tuesday Mar 19th. During this time, some accounts will be temporarily unavailable for up to 15 minutes, beginning no earlier than 10pm in your local timezone. This maintenance is essential to ensure the continued performance, reliability and security of our systems.
We understand the importance of our services to your operations and apologize for any inconvenience this maintenance may cause. Your patience and understanding are greatly appreciated as we work to enhance our systems.

Posted on Mar 15, 2024 - 15:38 EDT
We will be conducting scheduled database maintenance on Wednesday Mar 20th. During this time, some accounts will be temporarily unavailable for up to 15 minutes, beginning no earlier than 10pm in your local timezone. This maintenance is essential to ensure the continued performance, reliability and security of our systems.
We understand the importance of our services to your operations and apologize for any inconvenience this maintenance may cause. Your patience and understanding are greatly appreciated as we work to enhance our systems.

Posted on Mar 15, 2024 - 15:39 EDT
We will be conducting scheduled database maintenance on Thursday Mar 21th. During this time, some accounts will be temporarily unavailable for up to 15 minutes, beginning no earlier than 10pm in your local timezone. This maintenance is essential to ensure the continued performance, reliability and security of our systems.
We understand the importance of our services to your operations and apologize for any inconvenience this maintenance may cause. Your patience and understanding are greatly appreciated as we work to enhance our systems.

Posted on Mar 15, 2024 - 15:40 EDT
Past Incidents
Mar 18, 2024

No incidents reported today.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024
Completed - The scheduled maintenance has been completed.
Mar 15, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 13:00 EDT
Scheduled - We will be conducting scheduled database maintenance on Thursday Mar 14th. During this time, some accounts will be temporarily unavailable for up to 15 minutes, beginning no earlier than 10pm in your local timezone. This maintenance is essential to ensure the continued performance, reliability and security of our systems.
We understand the importance of our services to your operations and apologize for any inconvenience this maintenance may cause. Your patience and understanding are greatly appreciated as we work to enhance our systems.

Mar 8, 15:59 EST
Mar 14, 2024
Completed - The scheduled maintenance has been completed.
Mar 14, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 13:00 EDT
Scheduled - We will be conducting scheduled database maintenance on Wednesday Mar 13th. During this time, some accounts will be temporarily unavailable for up to 15 minutes, beginning no earlier than 10pm in your local timezone. This maintenance is essential to ensure the continued performance, reliability and security of our systems.
We understand the importance of our services to your operations and apologize for any inconvenience this maintenance may cause. Your patience and understanding are greatly appreciated as we work to enhance our systems.

Mar 8, 15:57 EST
Mar 13, 2024
Completed - The scheduled maintenance has been completed.
Mar 13, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 13:00 EDT
Scheduled - We will be conducting scheduled database maintenance on Tuesday Mar 12th. During this time, some accounts will be temporarily unavailable for up to 15 minutes, beginning no earlier than 10pm in your local timezone. This maintenance is essential to ensure the continued performance, reliability and security of our systems.
We understand the importance of our services to your operations and apologize for any inconvenience this maintenance may cause. Your patience and understanding are greatly appreciated as we work to enhance our systems.

Mar 8, 15:54 EST
Mar 12, 2024
Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024
Resolved - Resolved.
Mar 8, 01:53 EST
Monitoring - Fix deployed.
Mar 7, 23:50 EST
Investigating - We are currently investigating an issue where some parts of sales receipt preview being rendered incorrectly. Reported issues are on Firefox and Safari browsers so far. No issues reported on Google Chrome.
Mar 7, 20:56 EST
Mar 7, 2024
Mar 6, 2024

No incidents reported.

Mar 5, 2024
Resolved - This incident has been resolved
Mar 5, 10:07 EST
Identified - We’re looking into an issue where Inventory is displaying out-of-date results to Lightspeed (X-Series) retailers and will keep you posted with updates as they come. Thanks for your patience.
Mar 5, 09:47 EST
Mar 4, 2024

No incidents reported.