Resolved -
This incident has been resolved.
Aug 2, 19:56 UTC
Update -
The backlog has now been cleared and all sales, products and inventory changes have caught up. We will continue to monitor the situation to ensure it doesn't reoccur.
Jul 29, 10:05 UTC
Monitoring -
We have updated the affected systems and they are now working through the backlog of sales and products. We will continue to monitor this process until all data has caught up.
Jul 29, 08:21 UTC
Update -
We’re currently investigating an issue causing retailers to experience delays when creating products, updating inventory levels, and viewing sales in Sales History. Thanks for your patience, we’ll keep you informed with updates as they arise.
Jul 29, 03:33 UTC
Investigating -
The fix applied earlier has not resolved the issue, investigating further. Thanks for your patience, we’ll keep you informed with updates as they arise.
Jul 28, 16:19 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 28, 07:11 UTC
Investigating -
We’re currently investigating an issue causing retailers to experience delays when creating products, updating inventory levels, and viewing sales in Sales History. Thanks for your patience, we’ll keep you informed with updates as they arise.
Jul 28, 04:25 UTC